Cobb & Douglas Public Health (CDPH) was the first health district in Georgia to achieve national accreditation from the Public Health Accreditation Board (PHAB) in 2015. Accreditation works to improve and protect the health of the public by advancing and ultimately transforming the quality and performance of the nation’s state, local, tribal and territorial public health departments. To receive accreditation, CDPH demonstrated that it meets or exceeds a set of national quality standards and measures through a rigorous, multi-faceted, and peer-reviewed assessment process. Accreditation has advanced quality and performance within CDPH to preserve, promote, and protect the health of our community.

A timeline of accreditation-related activities is depicted below.

Accreditation Timeline

Strategic Plan

As one of the largest public health districts in Georgia, we are responsible for the protection and safety of nearly 900,000 residents of Cobb and Douglas counties. We employ over 330 people who provide services through 30 programs at seven locations. To facilitate strategic management of this large body of work, we utilize a “Balanced Scorecard” system (described below) to assure proper alignment of our plans, systems, and activities with our mission, vision and values.

During 2017, our health department engaged our Boards of Health and staff to undertake an extensive review and revision of our initial December 2012 CDPH Strategic Plan. While many opportunities for improvement were acknowledged in the 2017 strategic planning process, we identified the need for these five agency-level strategic initiatives:

  1. Community Health Improvement
  2. Performance Management
  3. Workforce Development
  4. Information Technology
  5. Marketing

The appendices included in this plan contain more specific detail regarding our implementation plans that will be monitored and updated annually. The full plan can be downloaded here.

Balanced Scorecard

CDPH uses the Balanced Scorecard (BSC) as their strategy and performance management framework to communicate their mission and vision; align daily employee work to strategy; prioritize projects and services; and measure progress towards strategic targets. The term “balanced” refers to having balance in four perspectives, which CDPH has adapted as follows: Customer, Business Process, Employee Learning & Growth, and Financial. These are depicted in a triangle format (see image below), communicating that although CDPH recognizes that resources are needed (financial – at the bottom of the triangle/BSC) to sustain our workforce (employee learning and growth) so that the agency can continue to provide high-quality services (business process) to the residents of Cobb and Douglas counties (customer), depicted at the top of the triangle/BSC. This alignment of perspectives allows CDPH to stay focused on the mission and vision statements. The objectives are listed below each perspective in the image below.

CPDH Balanced Scorecard

For additional information regarding CDPH’s accreditation efforts, please contact:

Gurleen Roberts, MPH
Director of Quality Management